Privacy Policy
Last updated: February 20, 2026
1. Introduction
Realy ("we," "our," or "us") operates the Realy Chrome extension and the website at realy.app (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
2. Information We Collect
Account information. When you create an account we collect your email address and, if you sign in through a third-party provider, basic profile information provided by that provider (such as your name).
Payment information. Payments are processed by a third-party payment processor (e.g., Stripe). We do not store your full credit card number or banking details on our servers. We may receive a transaction ID, last four digits of your card, and billing address for record-keeping purposes.
Property listing data. When you use the extension on a Zillow listing page, the extension reads publicly available listing data (price, address, property details) displayed on that page. Most investment calculations are performed locally in your browser. Certain advanced features may send listing data to our servers for processing; in those cases the data is used solely to perform the requested analysis and is not sold or shared with third parties.
Usage and analytics data. We use analytics tools to collect anonymized, aggregated information about how the Service is used — such as pages visited, features used, browser type, and general location (country/region). This helps us improve the product.
Automatically collected data. Our servers may log your IP address, browser user-agent, and request timestamps when you interact with our API.
3. How We Use Your Information
- To provide, operate, and maintain the Service
- To authenticate your account and manage your subscription
- To perform real estate investment calculations you request
- To analyze usage trends and improve the Service
- To communicate with you about your account, updates, or support requests
- To detect and prevent fraud or abuse
4. Data Sharing
We do not sell your personal information. We may share data only in the following circumstances:
- Service providers — third-party vendors who help us operate the Service (e.g., payment processing, hosting, analytics). These providers are contractually obligated to protect your data.
- Legal requirements — if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Realy, our users, or the public.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Storage and Security
We store data on secure, encrypted servers. We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Analytics data is retained in aggregated, anonymized form and cannot be linked back to individual users.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing of your data
- Export your data in a portable format
To exercise any of these rights, contact us at the address below.
8. Chrome Extension Permissions
The Realy Chrome extension requests only the permissions necessary to function:
- Access to Zillow pages — to read publicly available listing data and display investment analysis in the side panel
- Storage — to save your preferences and cached calculations locally in your browser
- Network requests — to communicate with Realy servers for authentication and advanced analysis features
The extension does not access your browsing history, personal files, or any data outside of Zillow listing pages.
9. Third-Party Links
The Service may contain links to third-party websites (e.g., Zillow). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Email: hello@realy.app